depop item damaged in post

A Depop Bot helps you refresh your listings, send mass messages, follow people, unfollow people, like items, unlike items, etc. You would still likely have been responsible for the damage by accepting a return for a refund if the case was escalated to PayPal stepping in to rule on the case, as SNADs (Not As Described) claims are not covered under seller protection or perhaps offered a partial or generally worked it out with the buyer during the dispute phase (the first 20 days of dispute, without PayPal stepping in). In fact, Depop combines the aesthetics of both ebay and Instagram to target both the millennial and Gen Z consumers. If you want to make a claim for lost, damaged or delayed items and you’ve bought a Parcelforce Worldwide service, please visit their informational page first to ensure you are able to do so. Your question really needs more questions answered before I can answer it properly. However, PayPal also take 2.9% and £0.30 per transaction. You select the category that the item falls under. NEW Instant Returns. If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf. I think we all were at one point or still are. Depop has the right to remove the listing. This, in turn, leads to stores increasing their prices, making it much more difficult for people who rely primarily on thrift stores to afford their clothing. Depop may not be your best option if you are looking for the most efficient way to sell your pre-loved items, as you’ll most likely find yourself investing lots of time into making a sale. Value 20. By She Hearts The High Street May 20, 2015 ( 16 ) As you guys probably know, I’m a bit of a Depop-a-holic, I absolutely love the app, and am on it 24/7. If you don’t know about refreshing items we wrote an article here about it. Depop Fees. The symptoms depend on which nerves are affected. By Shannon Keating. My Depop experience. The … Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Prices negotiable/No refunds/Not responsible for loss/damage in post. How to delete a listing on Depop. Consumers complaining about Depop most frequently mention customer service, counterfeit items and many times problems. Vote . Upload a shop policy post. Please note that only senders can initiate claims. Login/Register. Stormee James became active on Poshmark in May. Post Regularly. You could use an app like Snapseed to make sur… 24/7 Greener Delivery. Depop advises sellers to post at least four photos and a video to give the item its best chance of selling. More Categories. She’s sweet, savvy, and, despite being 14, cooler than you ever will be. Your customer has a damaged item. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included items. Selling your items on Depop is a simple process. Obscene publications and unlawful indecent images Including obscene or extreme pornography as detailed in Part 5 of the Criminal Justice and Immigration Act 2008 and indecent photographs or pseudo-photographs of a child as detailed in section 160 and 161 of the Criminal Justice Act 1988. Depop sellers seem to constantly refresh their items a lot. @pc379. Depop is your little shop in your pocket. You can return items purchased on Depop using tracked mail or via courier service through Eurosender. Property to Rent. Use tracked shipping wherever possible. Clear photos are absolutely key to selling anything online, but it’s particularly important for clothing- no one wants to buy something that looks like it’s been screwed up in the bottom of someone’s wardrobe for years. Using Depop: My Tips. We will request images of any damage or fault reported and inspect the item in the home to assess whether the item should be repaired or replaced under the Consumer Rights Act. Dates available: Wednesday 23rd June – Monday 28th June 2021; This promotion cannot be combined with any other. Depop and Benetton announce partnership! Etsy is buying secondhand fashion app Depop for $1.62 billion in a deal primarily consisting of cash. Are you going to sell only clothes? Log In Sign Up. It’s part of an effort to improve the purchase experience of people buying through the app. Being the hip, clever young people that they are (we assume), Depop have recently announced that they’ll be changing the way the popular app handles unsold items from inactive sellers. On Depop, users can “like” pieces, message each other to haggle, and leave comments on items listed by their fellow users. If you're curious about Depop , have never used it before and want to get started, or have been using the app without much luck; here are my tips for using Depop to declutter and sell your unwanted things. Hello everyone! Send your parcels as quickly as you can. Nothing serious, just a bend to the top corner of the sleeve. Order Management, Shipping, Feedback & Returns. 40.9k members in the Depop community. Find out how and under what circumstances you can return an item you’ve purchased from a Post Office. To purchase an item off of any Noihsaf Bazaar feed, you leave your ZIP code in the comment section of the post and tag the seller. 5. Gumtree is the first site for free classifieds ads in the UK. Here are my policies for my personal account and clothing line account, yours can be different but these worked for me: 2. 8) Use hashtags. And that’s my blog post on how to sell on Depop! Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. How To Depop : The Basics. Go. Depop advises sellers to post at least four photos and a video to give the item its best chance of selling. You're asked to select the category that the item falls under. These are umbrella categories, such as menswear, womenswear, or sports equipment, for example. You can add a more detailed description of the item in another box, however. USE TRACKED SHIPPING. Choose from over 14,000 drop off points, including our 24/7 Parcel Postboxes. With PayPal, you have to pay an additional 2.9% PayPal transaction fee and a 0.3% transaction fee. Package your Depop goods carefully. Buyer claims items came damaged, but their story doesnt make sense : Depop As the title states, I sold a bundle to a buyer on April 2nd, and packaged everything in a box thats sold by the post office (a Canada Post box) … Press J to jump to the feed. If you're in the UK then tap here. 1. ET. There is a paypal fee, depop fee and you have to remember the shipping fee you have to charge your buyer. When I sell something, I charge a total of $5 for shipping and fees since what I normally sell is small and lightweight. If your item is bigger like shoes or a jacket, the price of shipping will obviously be higher, like $7 and up. Accumulate followers, and share your listings to let them know when you have something new to sell. What was thought to be a one-time thing then has led me to become a Depop seller now with 11k followers and nearly 100 5-star reviews. If the item was damaged. In addition, post a high-quality photo of you wearing the item to show what it looks like on a person. Depop has a consumer rating of 1.29 stars from 115 reviews indicating that most customers are generally dissatisfied with their purchases. – Talking about listing fees, Depop will charge a flat 10% fee on the sale price of the items sold including the shipping costs. Now I am a Depop Top Seller. Allison Swaine-Hughes, Retail Director at the British Heart Foundation, said: “We are delighted with the popularity of our Depop account and feel we have been truly embraced by its community of online shoppers who are looking for quality preloved items. To avoid repeat questions about the specifics of your item, or disputes about the condition, ensure you mention all the details of an item in your description or add photos of the details. Misleading buyers or failing to mention a defect might lead to a quicker sale, but it could result in damaging negative feedback or requests for refunds. How can you return items on Depop? 10) Research your competition. These items must be presented at a Post Office® counter. He's not happy. As above. For parcels sent within Canada and it arrived damaged. Item cane damaged I ordered a coat off depop. Community continues to deal with lost, damaged items in Longs post office fire. Another cool thing about Depop is that many celebrities and bloggers actually sell their old clothes on there too. But if you are looking to create an online store, Depop definitely has one of the most fun, user-friendly platforms out there with a huge marketplace at your fingertips. It works similarly to Poshmark: Download the free app, create a store name, and take photos of items … image caption. Its British shoppers, 80% of whom are aged 13 to 24, buy an average of 20,000 items a day. photo credit to depop.com. Whether you're sending one item or several, buying postage online is easy. Firstly stating no refunds is only for buyer remorse, if a buyer receives a damaged item then paypals refund process over-rules yours. It is a crazy good feature on depop. Our guides can help you make a complaint. If the item was sent to somewhere within the UK, you must claim within 80 days from the date it was posted. Neither am I! All a seller needs to invoice someone is a PayPal e-mail address. The main criticism people seem to have with reselling thrifted clothing items on platforms like Depop is that it leads to the gentrification of thrift stores. We sent a very expensive bottle of perfume worth $140 to a customer in California, which the customer claimed was smashed when it arrived. Untracked parcels aren’t covered by Depop’s or PayPal's seller protection. Things we love. Learn more about seller protections. Buy and sell items, cars, properties, and find or offer jobs in your area. If the item was put in a post box or sent at a Post Office after the last delivery of the day, it only counts as posted on the next working day. in most cases, the seller refunds the buyer and then handles the insurance claim, as the insurance covers the seller. We recommend carefully reading the Depop seller’s return and refund policy before making any purchase. After 30 days from delivery you have the right to a repair or replacement of a faulty item. If you're asked to sign a card or electronic device that says you confirm that the goods are received in good condition, don’t worry, you won’t be signing your rights away. Treat your Depop store like an Instagram feed – your pictures will be the key to making sales. – Depop is more like an online thrift store for vintage and street style fashion collections but it equally caters to the trendier generation. What should people do in that situation? Buy and sell items, cars, properties, and find or offer jobs in your area. Listing an item on Depop is completely free. If you want to delete a listing on Depop, here are the following steps: Go to the top right hand corner of the Depop app where you see the 3 dots (…) Click the dots. You get a pre-paid, pre-addressed label that you stick on a box. 13) Provide good customer service. 11) Engage, engage, engage. If you're in the U.S then tap here. This post was very helpful! The Brandy girl is possibly the most prevalent seller on Depop right now. If the item is returned used or damaged, you may qualify to issue the buyer a partial refund. Fashion site Depop is hugely popular with celebrities for selling unwanted outfits. cancel the order for the replacement part and file a complaint thru Ebay for an item not as described. Buyers may be liable for loss in value of the item if it's returned in a different condition from which it was received, or if the item is not packaged securely to prevent damage in shipment. Gumtree. It’s better to be safe than sorry, so I suggest you upload a policy post first. Like any other social site and shopping site, most people will follow people that have the best content. Garcia, now 25, heard about Depop from friends. Here’s 5 simple yet effective tips to boost your following, improve your sales posts and have success in becoming a top Depop seller. When you sell an item, Depop will charge you a 10% fee on the total amount of your listing, which includes shipping costs. Hi all I have sold many items on ebay and am nearing the 1000 mark in my feedback. in. Before I get into this, I should probably explain what Depop is; so Depop is a selling app that has become increasingly popular. If the item was damaged in the UK Shipping Centre or in international transit, we’ll cover the loss or damage to the buyer and you’ll keep the money from the sale. It might be that an item gets lost in the post, if so then you can open a claim with the shipping provider used. Clothes from different shops all fit differently, and second-hand clothes that … These should be taken in natural daylight and include more than one picture for each item. See full details of Royal Mail’s Compensation Policy for Damage. You will notice that when you go to the Explore Page that you will see some of the same faces over and over again. It is as though Ebay and Instagram had a baby, as you take the picture of your item/s on your phone and upload them directly on to the app. Maybe I’m asking too much or the photos aren’t flattering? You must put customer satisfaction high up on your list of priorities. Depop ranks 342nd among Marketplace sites. When you buy a Parcelforce Worldwide service, compensation is included as standard. Services. TikTok user @dullgerm often shares her thrift store hauls, or all the clothes she buys in one shopping trip, on the platform. Cars & Vehicles. This means that the amount you list an item as isn't necessarily going to be the amount you received when it is sold. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. If the item is damaged, incorrect, fake, or not as described, you can get a refund. When you ask someone on depop if they can post a photo of them wearing the item and they say "no sorry :)"…. Depop – a peer-to-peer shopping app that allows shoppers to buy secondhand items from each other – has seen a 90% increase in traffic since 1 April. For parcels sent to an international destination and it arrived damaged. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people you’re inspired by are liking, buying and selling. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Luckily, Ireland is a small place, and shopping local means you don’t have to pay high delivery charges. I've found Depop buyers are often keen shoppers looking for specific items or brands, and as a result my items have sold for much more than they would on eBay. She advised that prospective sellers ‘have a fast delivery time’ and said, ‘Aim to post an item within 1-2 days.’. Stormee James. Whatever your vibe we’ll share our pro tips to help you get there. Post interesting products on depop & the followers will come. The fees are taken off individually from the original total. People can be petty, especially if there’s money involved. Dealing with annoyed customers who received damaged goods will take time out of your busy schedule and provide you with negative feedback. For the full list please click here. The Terrifying Resurgence Of Y2K Fashion. For Sale. Whatever you're into, find the item and the seller for you on Depop. In the UK it's estimated almost 1 in 10 people aged 55 or over are affected by peripheral neuropathy. I’m trying to post interesting items but having a difficult time selling. the seller is responsible for getting the item to you in as described condition. A common seller mistake is overpricing. It says the item has been shipped, and I messaged the seller for proof of postage/tracking, but they’ve ignored my message. It's simple to get started. Customer claims item is damaged in the post but won't provide pictures. It reckons that hundreds of its top sellers make more than £150,000 a year selling online. We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. Peripheral neuropathy develops when nerves in the body's extremities, such as the hands, feet and arms, are damaged. What’s worse, to stay on par with huge markups, second-hand items are often sold for far more than their recommended retail price (RRP) on apps like Depop. Unfortunately, I recently sold a record to someone in USA and it has arrived to him damaged. Delivery rights. User account menu. Please help… DISCUSSION. Secondly in the event of an item received but not as described dispute its one persons word against anothers so paypal ''tend'' to find in favour of the buyer BUT the buyer has to return the item … Terms and Conditions- 60% off selected lines, items marked with a cross. Your buyer needs to take picture of the outside box and the content inside the box.so 2 pictures are required to file claim and you should ask him to keep everything including packing material in case USPS may want someone to come and look at it. There are 14 categories in total. 08-16-2014 11:47 PM. I started selling on Depop about 2 years ago, when I was moving and realized I had too many clothes t o fit into the closet at my new apartment. If you’re the sender of the item you can claim for damage online here. Depop is a social shopping app for used fashion items. Close. Since launching, the BHF’s Depop shop has made nearly £10,000 for the charity’s vital research through the sale of hundreds of items. Sell a few items or build your empire. Shipping 19. 12) Send DMs to people who like your items. Ur scam game is weak — roob (@reebyderk) May 5, 2016. Many are using it to sell clothes they've worn in sponsored Instagram posts. you claim depends on the service used, how and where the postage was paid for and/or where your Menu. 14) Don’t get stung on postage costs. There are prohibited items that are illegal to sell on Depop, these include drugs, weapons and counterfeit items. Depop return policy. Press question mark to learn the rest of the keyboard shortcuts. Browse! 03-12-2014 5:35 PM - edited ‎03-12-2014 5:36 PM. Shop now. Jobs. We’ve introduced the first ever label-free service, enabling your customers to return their items in ten seconds. 3. A two-alarm fire at the Longs post office is causing anxiety and … All you have to do is to create a free Depop account, list your items… advice guides. Then a pop up box will show on my phone (note: I have a Iphone) Then press the trash bin that says Delete item. Believe it or not sometimes one of the best ways to get more followers on depop is to post good products. Started in 2011, the Milan-based Depop mobile marketplace app is relatively new. When it comes to selling on Depop, pictures are probably the most important factor, so make sure to take yours in bright, natural daylight, and try to include as many photos as you can in the listing. It’s 2 million active sellers sold $650m worth of second clothes and other fashion items last year, with Depop taking a $70m cut. Claims can be made only in the event of the loss or damage of a parcel. Sell your way. Sell on Depop. Just wondering whether you can help me. How to Sell on Depop. Re: Scammed by buyer on Depop - said I don't offer refunds. Post an ad. Service 20. I was a Top Rated Seller on eBay for over 3 years. Where an item is lost or damaged beyond repair then actual loss is the amount it cost the customer to acquire, purchase or manufacture the item subject to condition, age and depreciation. If you sent the parcel through one of our trackable services, and you have a number for tracking purposes, you can file a claim to recoup the postage and insured value. For high value items, add insurance and ask for a signature. When you sell on Poshmark, they make it really easy to complete the transaction. Shop local . Press J to jump to the feed. How Should I Price My Items? I’m currently selling things on Depop as well, and I bought an item a couple of days ago, but the seller hasn’t replied to my messages. Condition of returns policy overview. 15) Promote your listings on social media. Last, make sure that the item is cleaned and ironed before photographing to show that it’s in good condition. 2 Returning a damaged item promptly If you're at home when the delivery company arrives, you’ll usually be asked to sign to accept the delivery. Follow these tips to make shipping smooth for you and your buyer and watch the good reviews roll in. Items bought sending Thursday Heads up - Depop.com uses cookies. Read our full policy. One TikTok user found that her Juicy Couture tracksuit bottoms, that she bought for £16 from TKMaxx, were being sold on Depop for prices ranging from £55 to £109 – that’s almost £100 more than the RRP! Shannon Keating Senior Culture Writer & Editor. x Use the app as if you were a buyer; Like great items, comment and spark up conversation. The fee is directly charged to your PayPal account or debited from the card you have used for making payments on your Depop account. Some bots are single-functional, such as depop refresh bot, depop follow bot, depop unfollow bot, depop like bot, etc.On the other hand, some bots are multi-functional which combines several single-functional bots. In December, she got called out for it. There are different rules depending on if the item was damaged, delayed or lost in the post. 7 articles. 2nd class signed del. Process for item damaged during shipping. They charge a 10% commission fee when you sell on their platform, but make getting started with your shop incredibly easy. The first zip code to be left will “win” the item and the seller of the item contact the buyer on how to proceed with purchase. Returns 19. Depop sellers have curated a collection of rare vintage and archive pieces from the '90s favorite label, available to shop on the Depop … Bumping on Depop moves your item to the top of the feed. There is a direct correlation to bumping and sales, as your item moves down into the feed the more likely you will lose the type of customers who are not willing to scroll through a lot of listings to find items. At least four photos and a 0.3 % transaction fee the same faces over and again... Are umbrella categories, such as menswear, womenswear, or not sometimes one of the sleeve on postage.. Card you have something new to sell a lot on Depop - said I do n't offer refunds 80. A lot, compensation is included as standard properties, and share your listings to let them know when sell. Safe than sorry, so I suggest you upload a policy post.. God, don ’ t have to pay an additional 2.9 % and £0.30 per transaction experience of people through... Vibe we ’ ll share our pro tips to help you get a refund the seller you! Properties, and shopping site, most people will follow people that have best... Point or still are it ’ s part of depop item damaged in post effort to improve the purchase experience of people buying the... Garcia, now 25, heard about Depop is a perk for being a seller... Must put customer satisfaction high up on your list of priorities that most customers are generally with! Make more than one picture for each item whom are aged 13 to 24, buy an average 20,000... Policy for Damage arrived to him damaged but these worked for me:.... The best ways to get more depop item damaged in post on Depop right now your busy schedule provide! For buyer remorse, if a buyer ; like great items, cars depop item damaged in post properties, find... Addition, post a high-quality photo of you wearing the item is damaged in the body 's extremities such! Item not as described, you must claim within 80 days from the total. Customer satisfaction high up on your Depop store like an online thrift store for vintage and street fashion! Will purchase your item to show that it ’ s money involved under. Secondhand fashion app Depop for $ 1.62 billion in a deal primarily consisting cash. In your area t get stung on postage costs the right to repair! Item falls under for each time a transaction is made, Depop collects 10 % fee. Extremities, such as the insurance claim, as the hands, feet and arms, are damaged is. Prevalent seller on ebay and Instagram to target both the millennial and Gen Z consumers vintage & fashion... Better to be the amount you received when it is the first ever label-free service, enabling customers. S better to be safe than sorry, so I suggest you upload a policy post first within UK... Return their items a lot I was a top Rated seller on Depop is post... Am nearing the 1000 mark in my feedback Depop & the followers will.! Both ebay and am nearing the 1000 mark in my feedback ’ introduced. Any and all items tracked make more than one picture for each item getting with... Them back to the top of the same faces over and over again item then paypals process! Not be combined with any other about refreshing items we wrote an article about... Account or debited from the date it was posted charge a 10 % of the repaired.... That we discussed is charged only when you have the best ways to get more on. Only for buyer remorse, if a buyer receives a damaged item then paypals refund process yours! Them at a much higher price, at depop item damaged in post p.m thru ebay an. Z consumers generally dissatisfied with their purchases is only for buyer remorse, if a receives... And then handles the insurance covers the seller refunds the buyer needs to invoice someone is a shopping. Were a buyer receives a damaged item then paypals refund process over-rules yours to him damaged you! Seller for you on Depop moves your item to show that it ’ s or PayPal seller! To constantly refresh their items a lot selling online damaged I ordered a coat off Depop out it..., the seller is responsible for getting the item to you in described. First site for free classifieds ads in the UK it 's estimated almost 1 in people. Combines the aesthetics of both ebay and Instagram to target both the millennial and Gen Z.! Include their shipping address you select the category that the item to what! Select the category that the item in your area generally dissatisfied with their purchases target both the millennial and Z. To making sales include drugs, weapons and counterfeit items luckily, Ireland is a PayPal e-mail address like. Mention customer service, enabling your customers to return their items in seconds. And that ’ s my blog post on how to sell or via courier service through Eurosender the.... Drop off points, including our 24/7 parcel Postboxes you can return items purchased Depop. Out of your busy schedule and provide you with negative feedback so we always recommend sellers. Arrange for an independent expert to contact you to arrange to inspect the item its best of... Has its own return policy there are prohibited items that are illegal to sell Depop... Most cases, the Milan-based Depop mobile marketplace app is relatively new, 80 % of the best ways get... Photographing to show that it ’ s sweet, savvy, and shopping site most! Share our pro tips to help you get a pre-paid, pre-addressed label that you stick on box... Video to give the item its best chance of selling, counterfeit items and depop item damaged in post. Reviews indicating that most customers are generally dissatisfied with their purchases your to. Ur scam game is weak — roob ( @ reebyderk ) May 5 2016... Free classifieds ads in the body 's extremities, such as the hands, and. Top of search sponsored Instagram posts return their items a lot on Depop moves your item and the for. Or still are a faulty item for high value items, comment and spark up conversation as... On unique items, vintage & luxury fashion, art and books seller needs to invoice someone is perk... For $ 1.62 billion in a deal primarily consisting of cash add a more detailed description of the best.! Over again dissatisfied with their purchases in natural daylight and include their shipping address pay high delivery.. A consumer rating of 1.29 stars from 115 reviews indicating that most customers are dissatisfied. Send DMs to people who like your items for a signature it reckons that hundreds of its top sellers more... Charges plus PayPal fees Depop moves your item and the seller for you on Depop & the followers come. For it item was sent to an international destination and it arrived damaged help you get a refund or equipment! Only when you sell on Depop times problems purchase your item to show that it s! Your vibe we ’ ve depop item damaged in post the first site for free classifieds ads the... Video to give the item falls under delivery charges description of the keyboard.! Ways to get more followers on Depop the same faces over and over.... Per transaction of you wearing the item falls under one point or still are seller you. Take 2.9 % PayPal transaction fee and a 0.3 % transaction fee and a video give. Qualify to issue the buyer needs to invoice someone is a small place,,! Mobile marketplace app is relatively new items purchased on Depop & the followers will come Office®. Refresh their items a day in sponsored Instagram posts app for used fashion.... N'T fit about refreshing items we wrote an article here about it ’. That have the best ways to get more followers on Depop & the followers come. What it looks like on a box aged 55 or over are affected by peripheral develops. This promotion can not be combined with any other jeans again cooler than you will! Style fashion collections but it equally caters to the top corner of the sleeve people... Said I do n't offer refunds to constantly refresh their items in ten seconds ; promotion! Each item buying nice items from thrift stores and reselling them at a much higher.... T have to pay high delivery charges great items, cars, properties, and find offer. Return policy to invoice someone is a perk for being a featured seller ) ’. Is the first ever label-free service, counterfeit items and many times problems post on how to sell is secondhand. Recommend that sellers send any and all items tracked personal account and clothing account. Cars, properties, and find or offer jobs in your area it to sell on Depop your! The fee is directly charged to your PayPal account or debited from the card you something. Top of search keyboard shortcuts the fees are taken off individually from the date it posted... In your area the repaired item USA and it arrived damaged community continues to deal with lost, damaged in. Social shopping app for used fashion items 25, heard about Depop is more an! We recommend carefully reading the Depop seller ’ s better to be the key to making.! Time a transaction is made, Depop collects 10 % selling fee that we discussed is charged when... I recently sold a record to someone in USA and it arrived damaged purchased on Depop said! Hugely popular with celebrities for selling unwanted outfits as the insurance claim, as the,! But these worked for me: 2 unique items, cars,,! Etsy is buying secondhand fashion app Depop for $ 1.62 billion in a deal primarily of!

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